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Biographical Info
ENACOMM is a FinTech provider of intelligent interactions and customer authentication technologies for banks, credit unions, and credit card and payments companies. Empowering financial institutions with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency. A frontrunner in self-service technologies including interactive voice response (IVR) for over three decades, ENACOMM solutions are delivered as hosted services or ondemand through the “cloud.” Customers range from community banks and credit unions to the largest financial institutions in the US. Utilizing web, mobile, SMS texts, email, voice, chatbots, and other communication technology channels including digital voice assistants, ENACOMM harnesses artificial intelligence, big data, voice biometrics to help organizations provide customers with a superior, omnichannel self-service experience that includes conversational banking. ENACOMM processes more than 1,000,000 customer interactions and automated data transactions every day.